Return & Refund
Our goal is to ensure the customers’ satisfaction with your purchase.
Please review these policies carefully as they are the terms of sale that govern your purchases at our website. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at our website constitutes the agreement that these policies apply to the order so be certain you understand them before you place your order.
1. Wrong Or Damaged Item
When customer gets the package and find we sent the incorrect items (including wrong size, wrong color, wrong name or number), please contact us within 30 days after receiving the items.
– In this case, please including the photos of front and back with a tape meter (or any kind of meter in inch) measuring the item and also the size tag on it.
– We will review the case and if it is our fault, we will send the replacement (sometimes you may be requested to return the incorrect item).
– We will take all responsibility for the replacement and it will be sent out in the shipment ways as the customer selected in their original order.
2. Unsatisfied Item
Due to the impact of Covid-19, we currently do not assist the return process if the item is not a result of our error.